If Facebook is not currently in your marketing mix, it should be. Right now, it is unclear how best to use this communication tool as a means for growth and value generating activities. But, with some thought, there are several ways that you can test the social network.
At no cost, you can send messages out to your current and previous customers. You can create a group or a fan page that will also allow you to develop a better relationship with your customers/clients.
For example, a hair stylist can create a group that discusses new styles, colors, products, etc. This is information that the customer base of a stylist may not mind receiving on an occasional basis. As a stylist, you may want to run specials for your current customers, create a referral program, or have a customer appreciation event. These are items that can all be promoted through Facebook for free. This methodology can be used for all types of businesses.
Here are the facts:
- 1 in 5 web users have a Facebook account
- Facebook lured 222 million unique visitors in December (twice as many as MySpace)
- Facebook has grown at a rate of more than 10% each month since September
- Facebook had an estimated 300 million dollars in ad revenue for 2008 (and this was not their focus)
Hope to see you on Facebook! Let me know how you plan to incorporate Facebook into your marketing mix...